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Hepatitis A Incident
The latest information:potential Hepatitis A exposure

Two-thousand, five-hundred and twenty-two Hepatitis A vaccines have been administered in the past week as a result of efforts between the Springfield-Greene County Health Department, Mercy Springfield and CoxHealth.


After the Health Department was notified May 20 of an individual working at a local restaurant who had tested positive for Hepatitis A, department leadership decided to alert the public out of an abundance of caution.

The Health Department is recommending individuals who ate at the Red Robin restaurant at 3720 S. Glenstone Avenue from May 8 to May 16 to contact their healthcare provider.

Hepatitis A is a viral infection of the liver that can result in sickness ranging from a mild illness lasting a few weeks to severe symptoms lasting several months.

This infection is easily transmitted from person to person in a food service environment.

Partners with Mercy Springfield and CoxHealth immediately stepped to the plate, offering to hold vaccination clinics over the long Memorial Day Weekend.

Together, the health systems gave 488 shots over three days. Staff at the Health Department’s Westside Public Health Center gave 23 shots Tuesday morning, on top of the 2,011 given last Thursday and Friday.

Together, 2,522 vaccines were administered from Thursday, May 22 through Tuesday, May 27.

Anyone still needing to be vaccinated can set up an appointment at our Westside Public Health Center at 660 S. Scenic Avenue by calling (417) 874-1220. 

The last day for the vaccine to be effective to prevent Hepatitis A from this situation is Friday, May 30. 

The Health Department would like to send our heartfelt thanks to all our partners who made this response such a successful effort:

  •       Red Robin staff and management alerted us to the issue and were cooperative from the outset.
  •       FedEx went above and beyond to get vaccine shipped.
  •       CoxHealth and Mercy quickly stepped to the plate to help the community address this issue.
  •       Volunteers with the Office of Emergency Management answered more than 1,000 hotline calls from the public.
  •       Ridgecrest Baptist Church’s Remington's Entertainment Complex offered a location and staff support for our Thursday and Friday clinics.
  •       The American Red Cross provided refreshments for patients and staff.
  •       Our media partners got the word out quickly, letting the public know about the situation and getting them to the right places.
  •       And most of all, we would like to thank the public, who were understanding and patient while our response came together. 

Frequently Asked Questions

Questions and Answers

1.                  What happened?

A member of the wait staff employed by the Red Robin restaurant at 3720 S. Glenstone Ave. has been diagnosed with Hepatitis A.  The Health Department is recommending that residents who ate at the restaurant from May 8 to 16 be vaccinated for Hepatitis A if not already.


2.                  What is Hepatitis A?

Hepatitis A is a viral infection of the liver that can result in sickness ranging from a mild illness lasting a few weeks to severe symptoms lasting several months. Symptoms include:

  • Fever

  • Fatigue

  • Loss of appetite

  • Nausea

  • Vomiting

  • Abdominal pain

  • Dark urine

  • Clay-colored bowel movement

  • Joint pain

  • Jaundice


3.                  Who needs to receive a vaccination now?

Anyone who ate at the Red Robin restaurant between May 8 to May 16 should be vaccinated. The Health Department has organized a free vaccination clinic at Remington’s, 1655 W. Republic Road, starting May 22 from 11am to 6pm and on May 23 from 7am to 12pm. According to guidelines from the Center for Disease Control and Prevention, individuals who were exposed to the Hepatitis A virus should get the vaccine within 2 weeks of exposure.


Anyone who ate at the Red Robin restaurant between May 4 to May 8 should report to their doctor if they develop severe symptoms of jaundice or dehydration.


        Where can I get a vaccine? The Health Department’s free clinic will be at Remington’s starting May 22 from 11am to 6pm and on May 23 from 7am to 12pm.  Remington’s is located at 1655 W. Republic Road. Mercy will also be offering vaccine at their Smith Glynn Callaway Clinic from May 24-26 from noon to 4 p.m.


5.         When will the vaccine clinics be open?

Thursday, May 22, from 11am to 6pm and Friday, May 23, from 7am to 12pm at Remington's, 1655 W. Republic Rd. Mercy will also be offering vaccine at their Smith Glynn Callaway Clinic at 3231 S. National from May 24-26 from noon to 4 p.m.
CoxHealth will be offering vaccine at their Turner Center at 1000 E. Primrose from noon to 4 p.m. May 24-26.


6.         What should I bring with me?

Please be sure to bring all immunization records for adults and children needing a vaccine.


7.         What if I visited the restaurant on other dates?

If you dined at the restaurant prior to May, it is unlikely that you were exposed to Hepatitis A by this employee at this restaurant. Individuals who ate at the restaurant between the dates of May 8 to 16 should be vaccinated.


8.         Were any other restaurants involved?

No. The employee only worked at Red Robin, 3720 S. Glenstone Avenue.


9.     I didn’t eat at the restaurant.  Should I be worried?

Our Health Department is working to investigate this individual’s contact with other members of the public.  At this time we do not believe there are any other significant infection risks.

10.         Where can I get more information?

People concerned can visit health.springfieldmo.gov or call the Health Department hotline at 417-829-6200 on Wednesday, May 21 from 4pm to 7pm; Thursday, May 22 from 7am to 7pm; Friday, May 23 from 7am to 5pm.