Terms of Use

The materials on this website are provided for informational purposes only and do not constitute a representation or warranty as to Springfield, Missouri's status, condition or performance or a commitment as to any matter disclosed on this website. These materials are intended, but not promised or guaranteed to be current, complete or up to date. The documents and materials displayed or mentioned on this site are not official copies. If official copies are needed, contact the City Clerk or the appropriate City Department. Neither the City of Springfield nor its officers, agents or employees are liable for any harm suffered as a result of reliance on information contained in this site.

We reserve the right to restrict usage that may compromise the performance or security of our website. Such usage may include but is not limited to malicious probes or attacks as well as attempts to mirror website data using automated data retrieval programs.

This website contains many links to other resources on the Internet. These links are provided as aids to help you identify and locate other Internet resources that may be of interest. They are not intended to state or imply that the City of Springfield is affiliated or associated with, or is legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the links.


The City of Springfield's website (www.springfieldmo.gov) is provided as a public service. The site is developed and hosted by CivicPlus and jointly managed by the City of Springfield's Department of Public Information and Information Systems. The materials contained in this website are provided "as is" and without warranties of any kind express or implied. The City of Springfield disclaims all warranties, expressed or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose and title to any of the materials provided on this site. The City of Springfield does not warrant that the functions contained in the materials will be uninterrupted or error-free, or that any defects will be corrected. Even though we strive to maintain a virus free server, we cannot guarantee this site or the server that contains it will be free of viruses or other harmful components. The City of Springfield does not warrant or make any representations regarding the use or the results of the use of the materials in this site or through links to other sites, in terms of their correctness, accuracy, reliability or otherwise. Changes are made periodically to many City documents, including Municipal Codes, Charter sections, regulations, guidelines and schedules, and these changes may or may not be reflected in the materials or information present on the City of Springfield's website. Additionally, because the site is frequently under development, materials and information may be deleted, modified or moved to a different part of the site without advance notice.


To the extent permitted by applicable law, by using the City of Springfield's website, the user agrees to defend, indemnify, and hold harmless the City of Springfield, its agencies, officers, employees, representatives, and agents from and against all claims and expenses, including attorneys' fees, arising out of the user's use of this site or materials and information contained on this site.

If you do not agree to or understand any or all of these terms, please do not use these web pages.

Privacy Policy

The City of Springfield is a public governmental body subject to Chapter 610 of the Revised Statutes of Missouri, commonly known as the Sunshine Law. If an appropriate request is made to this office for information that is subject to disclosure by the Sunshine Law, the State of Missouri will be required to disclose the information requested, even if it may include your personally identifiable information.

There are various locations on the City of Springfield websites where you may submit registration information. In order to complete your online transactions, we usually must collect information from you, including your e-mail address, your postal address or other pieces of personal information. Providing personal information on-line will always be your choice. The personal information that you supply will not be sold to others.

While you browse City of Springfield websites, we record the following information: your Internet service provider, date and time accessed, referring URL, browser type and operation system. This tracking system does not record information about individuals. This information is used to monitor traffic and improve this site. If unauthorized access to or tampering with this web site is detected, the information gathered by us will be furnished to the proper authorities. Google Analytics is used to provide additional information about how you use our site. Google will put persistent cookies on your browser to help us know how people use our site. These cookies collect anonymous traffic data; no personal information is kept via cookies.

Linking Policy

The City of Springfield has adopted a policy on links from the City's website that was upheld in the Putnam Pit, Inc. vs. City of Cookeville, Tennessee, ELECTRONIC CITATION: 2000 FED App. 0235P (6th Cir.). In this case the Court upheld a policy which limits links to those that promote the economic welfare, tourism, and industry of the city, as well as links to government and educational institutions.

Our policy reads:

The City will not permit a new electronic link from its website except upon the following conditions, and only after the person has made written application to the City and the application has been approved by the Director of Public Information, based upon information in the application showing that the applicant meets the following criteria:

  1. The State of Missouri or the federal government or an agency thereof.
  2. A college or university in the State of Missouri funded with public funds
  3. A political subdivision of the State of Missouri which is located in whole or in part in the City of Springfield, Missouri or within 50 miles of the City
  4. A not-for-profit corporation organized under the laws of the State of Missouri which promotes the economic welfare, tourism and industry of the City.

Persons who have existing links which meet the above criteria may continue without being required to fill out an application. All other links shall be discontinued upon the adoption of this policy.

GoSpringfieldMO Mobile App

The City of Springfield uses CviicPlus and SeeClickFix, an online and mobile service request system, to power its mobile app and reporting forms. SeeClickFix is an application that allows citizens to report non-emergency related issues. SeeClickFix can be used via the web on a desktop computer, laptop, mobile phone, or tablet. SeeClickFix is a public application. The description entered will be visible to the public. Your display name will also be visible unless you choose to submit as Anonymous. Your email address will never be displayed publicly.

Use of City Logo

The City of Springfield's logos and images are registered service marks with the Missouri Secretary of State. Unauthorized use of protected images will be prosecuted. For permission to use an image, call 417-864-1010.

Use of Data

Any person, company or agency using data obtained from the City of Springfield’s open data systems must include the following disclaimer on the website, software application or other means of distributing this information.
“This site provides data that has been modified for use from its original source, www.springfieldmo.gov, the official website of the City of Springfield, Missouri.  The City of Springfield makes no claims as to the content, accuracy, timeliness, or completeness of any of the data provided at this site.  The data provided at this site is subject to change at any time.  It is understood that the data provided at this site is being used at one’s own risk.”