Important Notices & Documents

Equal Opportunity Contacts:
EEO Officer
Karen Dowdy
2900 E. Sunshine St.
Springfield, MO 65804
[email protected]   

EEO Documents

Public Notice​
​POSTED 03-23-2022

The Ozark Region Workforce Development Board hereby offers public notice of the 2020-2024 Plan of Service, Modification #3 for the service area to include Christian, Dallas, Greene, Polk, Stone, Taney, and Webster counties. The Plan of Service meets the requirements established by the Workforce Innovation and Opportunity Act of 2014 and the strategic goals set by the Ozark Region Workforce Development Board to serve the citizens and employers of the Ozark Region.

Modification #3 includes the following revisions to the Plan and to the attachments to the Plan.:

Pages 8 – 38 Economic Analysis and Labor Market Information updated

Pages 39-40 Partners Updated

Page 41 Language Updated

Page 42 Language Updated

Page 44 Diversity and Growth Trends Updated

Pag 51-Language Added

Page 52-Language Added

Page 59- Language Updated

Page 60- Language Updated

Page 73- Language Updated

Page 75- Language Updated

Page 76- Language Updated

Page 95- Language Updated

Page 96- Language Updated

Page 99 Language Added

Page 103-Language Added

Page105 Language Added

Page 106-Language Added

Attachment 1 One-Stops Updated

Attachment 2-Partners updated

Attachment 6 Certification Letter

Attachment 7 Workforce Development Board Bylaws

Attachment 8 Updated Conflict of Interest with New Members

Attachment 11 Planning Budget Summaries

The 2020-2024 Plan of Services, Modification #3 may be reviewed in the offices of the Missouri Job Center, 2900 East Sunshine, Springfield, MO, during normal working hours or through our website at Comments will be accepted up to 14 days from the date of this publication and should be directed to Susan Johanson, WDB Chair, Missouri Job Center, 2900 E. Sunshine, Springfield, MO 65804. Comments become public record and shall be made a part of said Plan.


Ozark Region Plan of Service

  1. Plan of Service 2020 2022 Modification #3.pdf
  2. Attachment 1 One Stops Modification #3.pdf
  3. Attachment 2 One Stop Partners Modification #3.pdf
  4. Attachment 3 Revised MOU 2020 Modification 2021.pdf
  5. Attachment 4 Sub-State Monitoring Policy 2021 Revised Final.pdf
  6. Attachment 5 CLEO.pdf
  7. Attachment 5a Consortium Agreement 2021 Final.pdf
  8. Attachment 6 Certification Letter.pdf
  9. Attachment 6b Standing Committees.pdf
  10. Attachment 6a Board Membership.pdf
  11. Attachment 7 WDB Bylaws.pdf
  12. Attachment 8 Conflict of Interest.pdf
  13. Attachment 9 Fiscal Agent.pdf
  14. Attachment 10 Updated Purchasing Manual.pdf
  15. Attachment 11 Planning Budget Summary PY21-FY22.pdf
  16. Attachment 12 Complaint and Grievance policy 2020 - Revised.pdf
  17. Attachment 13 Supportive Services Policy 2019-2020 Revised.pdf
  18. Attachment 14 Adult Priority of Service 2021 Final Revised.pdf
  19. Attachment 15 Expenditure Rate Policy Revised 6-15-2020.pdf
  20. Attachment 16 Youth Barriers Needs additional assistance.pdf
  21. Attachment 17 Incentive Policy.pdf
  22. Attachment 18 Veterans Priority of Service.pdf
  23. Attachment 19 BSD Policy.pdf
  24. Attachment 20a ITA Policy-Revised Training Policy 2021 Revised Final.pdf
  25. Attachment 20b Eligibility Policy for Individualized Career Services.pdf
  26. Attachment 21 Accessibility Policy for Persons with Disabilities 06-12-20 Revision.pdf
  27. Attachment 22 Accessibility Policy for Persons with Limited English Proficiency Revised.pdf
  28. Attachment 23 Co-enrollment Policy Revised.pdf
  29. Attachment 24 Adult Ed Policy.pdf
  30. Attachment 25 MVR-RSB Policy.pdf
  31. Attachment 26 Youth Apprenticeship Policy_.pdf
  32. Attachment 27 ETPS Policy Revised 2021 Final.pdf
  33. Attachment 28 DW Ett policy.pdf
  34. Attachment 29 Revised Business Service Plan 2021.pdf
  35. Attachment 30 not applicable.pdf
  36. Attachment 31 Incumbent Worker Policy Revised 05-26-20.pdf
  37. Attachment 32 Not Applicable.pdf
  38. Attachment 33 Statement of Assurance.pdf

How to report criminal fraud, waste and abuse under WIOA

Criminal fraud, waste and abuse information and complaints involving criminal fraud, waste, abuse or other criminal activity must be reported immediately through the Department's Incident Reporting System to the Department of Labor Office of Inspector General, Office of Investigations, Room S5514, 200 Constitution Avenue NW., Washington, DC 20210, or to the corresponding Regional Inspector General for Investigations, with a copy simultaneously provided to the Employment and Training Administration. The Hotline number is 1-800-347-3756. The Web site is Complaints of a non-criminal nature may be handled under the procedures set forth in § 683.600 or through the Department's Incident Reporting System.