Public Information & Civic Engagement

The Department of Public Information provides information to the general public and media, and serves as a departmental resource to the community. Public Information also works with other city departments to plan special events, news releases, develop web site material, brochures, videos, and other informational materials about city government.Mission Statement

Mission Statement

We are committed to working with the community by providing timely and accessible city information using all relevant communication technologies to empower citizens and staff to participate in open and transparent government.

Services to the Community
SGF Neighborhood News - A quarterly newspaper dedicated to the happenings in Springfield’s registered neighborhoods.

Special Events and Special Event Permitting - The Department of Public Information sponsors or cooperates in planning special events, such as the Birthplace of Route 66 Festival, the Springfield Jazz Festival, the Downtown Tree Lighting Ceremony, the State of the City Address and the "Treasures of the City" event with Springfield Public Schools. The Department of Public Information also assists other City departments in planning and executing special events such as ribbon cuttings and dedications, as well as in coordinating their promotion. Public Information also oversees permitting special events in the city of Springfield. 

CityView - Original programming related to city events, news, and issues, streamed online and broadcasts via Mediacom cable and AT&T Uverse; also broadcasts a rotating informational bulletin board.

Frequently Requested Contact Information - An online database of information to assist citizens in their search for city, county and state phone numbers.

News Releases - News releases announcing city events and issues sent to local media help provide information to the public.

Other services include print pieces such as brochures and signage, citizen and employee surveys, and general information assistance.

Citizen Resource Center - One of the department’s most visible services, this program helps provide service or address problems by working with citizens, other city departments, and city council members to make citizens aware of action the city may be taking related to the request. Call 417-864-1010 for assistance. 

The SCENE - This award-winning monthly newsletter for employees and retirees of the City of Springfield provides benefit information, features on city employees, and information about city events.

Tours - Schools, businesses, and other interested groups may schedule tours of City Hall, the Busch Municipal Building, and other city facilities by calling 417-864-1010.

Website - The city’s official website provides information, applications, forms, and interactive features.

  1. Feb. 12 City Council meeting summary

    Springfield City Council met Feb. 12. A written summary and video recording of the meeting are available. Read on...
  2. City Council votes to ban entertainment devices offering monetary prizes

    Springfield City Council unanimously approved a bill banning entertainment devices offering monetary prizes. Read on...
  3. City of Springfield deploys new budgeting, transparency software

    The City of Springfield recently completed a two-phase implementation of its new cloud-based budgeting and transparency portal, OpenGov. Read on...
  4. Jim Fisher named Interim Director of Parks

    The City of Springfield and the Springfield-Greene County Park Board have named Jim Fisher as Interim Director of Parks, following the retirement of Parks Director Bob Belote, effective Sunday, Jan. 28. Read on...
  5. Voters to decide on two proposed charter amendments in April

    Springfield City Council voted to send two City Charter Amendments to the voters on the April 2, 2024 ballot. Read on...
  6. City Council receives FY 2023 independent audit report

    Springfield City Council received an unmodified opinion, the highest level given, on the City’s financial statement audit from the City’s independent auditing firm, RSM, at a Council Lunch Workshop on Tuesday. Read on...
  7. Missouri's first Buc-ee's opens in Springfield

    The City of Springfield and Buc-ee's cut the ribbon Dec. 11, 2023 on Missouri's first Buc-ee's location at 3284 N. Beaver Road (formerly Mulroy Road) off of Interstate 44 in northeast Springfield. Read on...
  8. City updating development codes to align with Forward SGF

    The City of Springfield is updating a series of city codes that guide and regulate the use, design and installation of public and private development improvements to meet the community-driven vision for the future of Springfield. Read on...
  9. Possibilities for Lake Springfield include expansion, trail connection, improved water access

    The City of Springfield and City Utilities presented some innovative possibilities for a reimagined Lake Springfield area at a community open house at the Springfield Art Museum and to City Council at a workshop streamed live to the community. Read on...
  10. Newly widened Republic Road now open to traffic east of Campbell Avenue

    All lanes are now open on the newly widened portion of Republic Road just east of the Campbell Avenue intersection as construction of the Republic Road Widening Project continues to progress west. Read on...
  11. Brendan Griesemer announces retirement

    Griesemer has served the City of Springfield for 27 years in various planning roles. He came to the City as a senior planner in 1996. Read on...
  12. Steve Childers named Springfield Planning Director

    City Manager Jason Gage has named Steve Childers as the City of Springfield’s Planning & Development Director, effective Jan. 2, 2024. Childers currently serves as the city administrator of Ozark, Missouri, a position he has held since 2007. Read on...
  13. Jordan L. Paul named Springfield City Attorney

    City Manager Jason Gage has named Jordan L. Paul as City Attorney. Most recently, Paul has served as the City Attorney at the City of Neosho and as Assistant City Attorney for the City of Joplin.
  14. Samantha Payne joins City of Springfield as development project facilitator

    Payne joined the City Nov. 6 and oversees the progress of various development projects and collaborates directly with developers, designers and contractors to streamline the City's development review process. Read on...
  15. City of Springfield releases results of housing study

    After two public meetings, a public survey and a driving assessment of nearly 48,000 housing structures, City of Springfield Planning & Development staff and APD Urban Planning + Management presented the findings of the Springfield Housing Study. Read on...
  16. Restore SGF launches first round of programming to improve Springfield neighborhood conditions

    Restore SGF announced its first program to encourage reinvestment and improve neighborhood conditions: a block grant program where neighbors work in teams to create a chain reaction of improvements. Read on...
  17. City seeks to fill boards and commissions vacancies

    The City has more than 25 standing boards and commissions, providing hundreds of opportunities for citizens to get involved in the community. Read on...