Public Information & Civic Engagement

The Department of Public Information provides information to the general public and media, and serves as a departmental resource to the community. Public Information also works with other city departments to plan special events, news releases, develop web site material, brochures, videos, and other informational materials about city government.Mission Statement

Mission Statement

We are committed to working with the community by providing timely and accessible city information using all relevant communication technologies to empower citizens and staff to participate in open and transparent government.

Services to the Community
SGF Neighborhood News - A quarterly newspaper dedicated to the happenings in Springfield’s registered neighborhoods.

Special Events and Special Event Permitting - The Department of Public Information sponsors or cooperates in planning special events, such as the Birthplace of Route 66 Festival, the Springfield Jazz Festival, the Downtown Tree Lighting Ceremony, the State of the City Address and the "Treasures of the City" event with Springfield Public Schools. The Department of Public Information also assists other City departments in planning and executing special events such as ribbon cuttings and dedications, as well as in coordinating their promotion. Public Information also oversees permitting special events in the city of Springfield. 

CityView - Original programming related to city events, news, and issues, streamed online and broadcasts via Mediacom cable and AT&T Uverse; also broadcasts a rotating informational bulletin board.

Frequently Requested Contact Information - An online database of information to assist citizens in their search for city, county and state phone numbers.

News Releases - News releases announcing city events and issues sent to local media help provide information to the public.

Other services include print pieces such as brochures and signage, citizen and employee surveys, and general information assistance.

Citizen Resource Center - One of the department’s most visible services, this program helps provide service or address problems by working with citizens, other city departments, and city council members to make citizens aware of action the city may be taking related to the request. Call 417-864-1010 for assistance. 

The SCENE - This award-winning monthly newsletter for employees and retirees of the City of Springfield provides benefit information, features on city employees, and information about city events.

Tours - Schools, businesses, and other interested groups may schedule tours of City Hall, the Busch Municipal Building, and other city facilities by calling 417-864-1010.

Website - The city’s official website provides information, applications, forms, and interactive features.

  1. Birthplace of Route 66 Festival organizers announce 2023 lineup

    Birthplace of Route 66 Festival organizers are the City of Springfield, Aaron Sachs & Associates, KY3/KSPR/CW, Downtown Springfield Association and West Central Neighborhood Alliance. Read on...

  2. Hammons Field purchase official, City now owns Hammons Field and adjacent parking lots

    Hammons Field purchase official, City now owns Hammons Field and adjacent parking lots Read on...

  3. City awarded $3.7 million grant from Missouri Department of Economic Development

    The City of Springfield has been awarded a $3.7 million Community Revitalization Grant by the Missouri Department of Economic Development (DED). Read on...

  4. City starts plans for new City Council members

    The City has begun plans for the transition of at least three City Council seats. General Seat D Councilman Richard Ollis, Zone 3 Councilman Mike Schilling and General Seat C Councilman Andy Lear have chosen not to run for reelection. Read on...

  5. March 20 City Council meeting summary

    Springfield City Council met at Historic City Hall at 6:30 p.m. March 20. A written summary and video recording of the meeting are available. Read on...

  6. Springfield Police to restart pedestrian safety Yield Checks at area crosswalks beginning March 24

    The City’s SGF Yields pedestrian safety program is once again stepping up their driver crosswalk compliance efforts. Beginning Friday, March 24 fail to yield to a pedestrian in a crosswalk and you may get pulled over. Read on...

  7. Springfield’s Jordan Creek daylighting featured in national publication

    Springfield, Missouri’s “Renew Jordan Creek” project is featured in Smithsonian Magazine, in an article titled “How ‘Daylighting’ Buried Waterways Is Revitalizing Cities Across America.” Read on...

  8. Mayor, City mourn loss of Springfield physician Dr. John D. Bentley

    Mayor Ken McClure and the City of Springfield mourn the loss of John D. Bentley, M.D., a physician, humanitarian and friend. Read on...

  9. City’s recommendations for HUD program funds available for public review until 5 p.m. April 5

    The City of Springfield’s Draft FY 2023-2024 Annual Action Plan funding recommendations are available for public review and comment until 5 p.m. April 5. Read on...

  10. Springfield Police Department’s 2022 Annual Report now available

    The Springfield Police Department’s 2022 Annual Report highlights activity throughout the year and is now available to the public. Read on...

  11. Residents turn out for housing study public meeting

    About 100 residents had their first opportunity Feb. 23 to give their input on a city-wide housing study that could shape the future of how people live in Springfield. Read on...

  12. City set to begin final phase of Republic Road Widening at Campbell Avenue in March

    The City is set to begin the final phase of Republic Road Widening beginning March 13 providing traffic capacity and safety improvements along one of the busiest retail corridors in Springfield. Read on...

  13. Springfield crime down 17 percent overall in 2022

    The Springfield Police Department’s 2022 crime report tracks and analyzes more than 50 crime types in three categories: crimes against persons, crimes against property and crimes against society. Read on...

  14. City Council approves purchase of Hammons Field, parking lots

    City Council approved the combination $12 million purchase agreement Feb, 14. Read on...

  15. Restore SGF names board of directors

    Restore SGF, a nonprofit community initiative to improve housing conditions and raise residential property values in Springfield’s historic neighborhoods, has named 11 community members to form a board of directors. Read on...

  16. City to begin housing study process this week

    APD Urban Planning + Management out of Atlanta, GA will be in Springfield later this week to begin conducting a comprehensive housing condition study for the entire city. Read on...

  17. APD Urban Planning + Management selected to perform Springfield housing study

    APD specializes in neighborhood planning/revitalization with an emphasis on housing. Read on...

  18. ARPA Review Committee to recommend $7M in allocations for homeless services, affordable housing

    At its Oct. 11 meeting, City Council ARPA Review Committee voted to recommend the allocation of approximately $7 million in funds to support homeless services and affordable housing projects. Read on...

  19. City Council allocates $31.3M in ARPA funding requests

    At its July 25 meeting, City Council allocated more than $31 million in American Rescue Plan Act dollars to fund transformative community projects for Springfield. Read on...

  20. City seeks to fill boards and commissions vacancies

    The City has more than 25 standing boards and commissions, providing hundreds of opportunities for citizens to get involved in the community. Read on...