Heather Ferrier, Supervisor of Animal Control

portrait of heather ferrier outside, kneeling beside a sitting dog

Heather has worked for the Springfield-Greene County Health Department since 2011.

Why do you do what you do?
“I love animals. I love people.”

What’s the hardest part of your job?
“Ignorance. When humans are ignorant to animal welfare issues, the animals are the ones that suffer. When humans are ignorant to animal ordinance issues, the citizens tend to suffer.”

What’s the best part of your job?
“Educating the public and helping the ones who can’t help themselves.”

What’s the coolest thing you’ve done in your career?
“Animal control is staffed by some amazing, caring people. Anytime we can do something that puts that fact into public view, that’s a cool thing. Whether it’s saving an injured kitten with a playground audience, or taking parrot food to starving hatchlings at the airport, or pulling distressed dogs out of hot cars, every one of us has had the chance to change someone’s impression of our department. Once you change their hearts, then you can educate their minds.”

Do you work to live, or do you live to work? Why?
“In my career field, working to live will burn you out fast. On the other hand, living to work will break your heart. You have to meet the two in the middle. I live to love God and my family and do the best I can with what He gives me, including my work.”

What do you admire about this organization?
“They love the people that work for them and do what they can to take care of them.”