Guidance for Businesses

Toolkit for businesses
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Employers can help reduce the spread of COVID-19 within their workplaces and the community by understanding Health Department and Centers for Disease Control and Prevention guidelines. The COVID-19 Toolkit for Businesses & Workplaces was created by the Springfield-Greene County Health Department as a guide to help your business or organization create or enhance your COVID-19 prevention and response policy.

Prevention and Response

  • Encourage your employees to get vaccinated against COVID-19  
  • Promote masking and physical distancing are recommended for all individuals, regardless of vaccination status, in areas of substantial or high transmission.   
  • Empower your employees to implement a COVID-19 screening procedure before leaving for a day of work.             
  • Require employees to stay home if they are sick. Send them home if they report to work with a symptom or if symptoms develop during their workday.  
  • Provide employees with sick leave policies that are flexible, non-punitive, and consistent with public health guidance. 
  • Ensure that employees who have been exposed to someone who tested positive for COVID-19, and are not up to date on COVID-19 vaccinations, notify their supervisor and quarantine for 5 days from their last date of contact with the positive individual, depending on test results.  
    • On day 5-7 the exposed individual should then be tested for COVID-19, even if they do not develop symptoms.  
    • Regardless of a positive or negative result, the individual should continue to mask and watch for symptoms until day 10. 
  • Encourage respiratory etiquette, including covering coughs and sneezes.   
  • Require hand washing/sanitizing by workers at appropriate places within the business.  
  • Use videoconferencing or teleconferencing if not all members of staff are unvaccinated, when possible, for work-related meetings and gatherings when transmission in the community is high.   
  • Avoid contact with staff members who are not fully vaccinated when physical distancing is not possible. For example, if the kitchen is not large enough to properly distance, then service staff should distance themselves from all kitchen staff to avoid any close contact.   
  • Increase access to fresh outdoor air by opening windows and doors when weather allows. Do not open windows and doors if doing so poses a safety or health risk   
  • Clean high touch surfaces regularly, focusing on areas such as doorknobs, tables, handles, light switches, and countertops.  


These are questions we frequently receive from businesses and organizations through our COVID-19 call center and the contract tracing process. Much of this information will assist you in preventing the spread of COVID-19 in your workplace, and help you understand what steps to take if you have an employee who tests positive for COVID-19 or is exposed to someone who has.

When is quarantine required?
I had all my exposed employees get tested, and they are negative. Can they return to work?
How am I supposed to run my business if my staff must quarantine?
How can I avoid mass quarantines which may result in me having to shut down my business?
When can employees come back to work?
Our employee who was sick came into close contact with customers/clients, what do we do?
Is it okay to tell my staff or customers who tested positive?
Can I require proof that the employee is positive or has been exposed?
Should I require my positive employee to show proof of a negative test before returning to work?