Frequently Asked Questions

Should I seek medical care?

If you have a fever, cough, or difficulty breathing, you should seek medical attention—particularly if you have been in close contact with a confirmed case of COVID-19. Contact your healthcare provider before you go to tell them about your symptoms and recent travel history.

If you are sick, you can use virtual care options to seek medical treatment without exposing others to illness.

How is COVID-19 spread?

There is still much to learn about how this novel coronavirus is spread. It is thought to spread between people who are in close contact (within about 6 feet), and through respiratory droplets produced when an infected coughs or sneezes.

What are the symptoms?
Are there any preventative products?

At this time there are no vaccines, cures, or preventative products for COVID-19.

Should I be wearing a face mask?
What does isolation mean? What does quarantine mean?
What about international students?
I was told I was an essential worker/business during the Stay at Home order. Does this mean that I can continue working even if I was exposed to COVID-19?

In the spring, the Stay at Home ordinances in Springfield and Greene County identified several types of businesses that were essential and could remain open. However, these businesses do not necessarily fall under the definition of critical infrastructure which might allow employees who have been exposed to COVID-19 to continue working under a modified quarantine. Typically, modified quarantine ONLY applies to first responders and health care workers. If you are exposed to COVID-19, the Health Department will determine if you are eligible for a modified quarantine. If you would like a determination, notify the contact tracer who reaches out to you. PLEASE NOTE: THIS DOES NOT APPLY TO INDIVIDUALS WHO HAVE TESTED POSITIVE FOR COVID-19. THERE IS NO MODIFIED ISOLATION. ALL WORKERS WHO TEST POSITIVE MUST ISOLATE.