Using ePlans and eCity

About eCity

eCitylogoThe eCity portal is the City’s online application and payment system. You can;

  • Apply Online for: Pre-Development review, Zoning applications, Subdivisions, Annexations, Board of Adjustment, Landmarks Board and Administrative Review Committee and more!
  • Pay Online
  • View dashboard to track your projects progress
  • Receive project status email notificationsProjectDoxSmall
  • Add applicants/contractors to your project
  • Current ePlans submittals and review processes stay the sameePlans logo
  • View ePlans Review Comments in eCity

About ePlans

The ePlans portal is the City’s online review system. It offers an enormous benefit to the design professional community, clients, and citizens. Unlike a paper system, ePlans allows for several cost and time saving efficiencies, including:

  • Submission of plans electronically, from the convenience of your office,
    24 hours, 7 days a week
  • Simultaneous review of the plans by all professional and trade disciplines
  • City reviewer mark-ups are made on a separate layer of the plans to provide correction,direction, and clarity
  • Resubmission of corrected plans electronically from the convenience of your office
  • Reduced printing and transportation cost, and
  • Real time return of your approved plans once the fees are paid.

If you are unsure how to submit a project using ePlans, please refer
to the ePlans User Guide (PDF).

Development Project Facilitator

Payne headshotSamantha Payne serves as the City’s Development Project Facilitator, representing the City Manager’s Office. Samantha is a neutral, independent, resource to citizens, staff and customers of the City regarding development matters to resolve questions, complaints and concerns. Proactively works to assist development customers by identifying and resolving challenges related to development services provided by the City. To reach Samantha, call 417-864-1028 or 417-761-2444 or email [email protected].