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City of Springfield Environment News Releases

Posted on: June 29, 2016

Planned sewer rate increase takes effect July 1



Residents on City wastewater service will see a planned rate increase beginning July 1. The City of Springfield contracts with City Utilities for sanitary sewer services billing, so customers will notice this change on their August CU bills.

Sewer rates are based on water consumption. This is because the majority of residents’ water goes down drains and toilets and ends up in the wastewater system. Springfield Cleanwater Services charges a minimum customer charge and an additional rate for each 100 cubic feet (CCF) of water used. One CCF equals 748 gallons.

An average residential customer uses 6 CCF and currently receives a bill for $28.11 per month. Following the July 1, 2016 effective date, a residential user with a 6 CCF use will receive a bill for $28.94, or a 3% increase.

Rate increases were approved by Springfield City Council in spring 2011, following the recommendations of a community stakeholder group appointed to consider changes to Springfield’s wastewater system, including rates.

The 2016 rate increase is the last of the planned increases approved in 2011. A new rate structure will be proposed to City Council later this summer.

For more information about City Wastewater improvements, visit or call Sewer Revenue Technician Kristy Haynes at 417-867-1924.


Media contact: Director of Public Information & Civic Engagement Cora Scott at 417-864-1009 or 417-380-3352.

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