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City of Springfield Environment News Releases

Posted on: August 17, 2017

City issues reminder of methods of contact regarding Sewer Repair program



The City of Springfield would like to remind citizens of our methods of contacting property owners regarding the City's ongoing Private Sewer Repair Program. 

The Private Sewer Repair Program offers property owners the opportunity to have improperly connected sump pumps, drains and downspouts to the sewer system repaired at no charge. The City launched the program with a goal of eliminating sewer overflows and basement backups caused by stormwater entering the wastewater collection system via sewer lines on private property. 

The program is currently assessing properties in the Pea Ridge 14 basin, located roughly between Kearney Street and Commercial Street and Boonville Avenue and Delaware Avenue in the Robberson and Woodland Heights neighborhoods. 

When the program begins assessing a new area, eligible residents and property owners will receive a letter from the City explaining the program and asking them to schedule a no-cost plumbing evaluation. This letter is followed by a postcard inviting eligible residents and property owners to an informational open house. City staff will also attempt to contact property owners via telephone and will knock on resident's doors and leave a door hanger if prior methods of contact are unsuccessful.  Citizens can also visit to find out if their property currently qualifies for the program.

All evaluation team members will clearly display photo identification as representatives from the City of Springfield. 

The Private Sewer Repair Program is part of a $200 million Overflow Control Plan to reduce sanitary sewer overflows in Springfield’s aging system over the next 10 years. The City’s plan was approved by the Missouri Department of Natural Resources in 2015. For more information, visit

For questions about the program, please call 417-874-1295 or email [email protected] 

View a map of the Pea Ridge 14 basin.
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